Contact information

Naviiz is an international boutique dedicated to serving the Australian and United States markets. Our mission is to provide a smooth, reliable, and customer-focused online shopping experience, delivering high-quality products directly to your door.

Official Details

• Store Name: Naviiz
• Customer Support Email: support@naviiz.com
• Phone Number: +31 6 31997860
• Registered Business Address: 2210 Bank Street 1034, Ottawa, ON K1V 1J5, Canada

Important Notice Regarding Returns

Please note: The registered address listed above is an administrative office and is not a return address.

To ensure your return is processed correctly and efficiently:

1. All returns must be authorized by our support team.
2. Please contact support@naviiz.com to receive specific return instructions and the correct return facility address.
3. Returns sent to the Ottawa address or without prior approval cannot be processed and may be lost.

Our Commitment to Australia and the United States

Although we operate globally, Naviiz is tailored specifically for our Australian and U.S. customers. We comply with the Australian Consumer Law (ACL) and applicable U.S. consumer protection laws, providing you with the guarantees and protections you are entitled to under the relevant legislation in your country.