Legal notice

Welcome to Naviiz. We are an online store dedicated to providing high-quality general products that bring value, reliability, and style to your everyday life.

Naviiz is specifically tailored to serve customers across Australia, the United States, and the United Kingdom. Our goal is to provide a smooth, customer-focused shopping experience with products carefully selected to meet the needs of Australian, U.S., and UK markets.

Official Business Details

Store Name: Naviiz
Website: www.naviiz.com
Email: support@naviiz.com
Phone: +31 6 31997860
Business Address (Registered Office): 2210 Bank Street 1034, Ottawa, ON K1V 1J5, Canada

Important Address & Return Notice

Please note that our registered office address in Ottawa is an administrative address and not a return facility. Products returned to this address will not be accepted. To return an item, please contact our support team at support@naviiz.com to obtain instructions and the designated return address for your region.

Regulatory & Consumer Rights Compliance

Naviiz operates in full compliance with global consumer protection regulations:

Australia: Australian Consumer Law (ACL) and Privacy Act 1988.
United States: Federal Trade Commission (FTC) regulations and state-level consumer protection/privacy laws.
United Kingdom: UK Consumer Rights Act 2015, Consumer Contracts Regulations 2013, and UK General Data Protection Regulation (UK GDPR).

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
Response Time: We aim to respond to all inquiries within 24–48 business hours.